Quote:
Originally Posted by dickloraine
I don't know, this may be different in each country, but isn't the normal way to contact the retailer, not the manufacturer?
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In this case, there is no retailer. He purchased an item that was explicitly advertised as "open box" from a (presumably) private seller on eBay. In such a case, there should never be any expectation that the original manufacturer will honor any sort of warranty since warranties are almost always exclusive to the original purchaser. The OP tried to get around this by lying and saying that the ereader was a gift (justifying it by saying that it was a gift to himself
), and then he got all pissy when the customer service rep pressed him and tried to get an original proof of purchase.