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dayrae - I suspect your Windows is maybe not up to date or it's 'broken'. If you're interested in pursuing further then here are some things to try .
There were some problems with the Windows Install subsystem, about a year or more since, that were corrected. So make sure Windows is up to date.
You could also do a
System File Check
And, after taking a System Restore Point, do a lightweight registry clean - I suggest Piriform's CCleaner.
BR