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Old 09-15-2015, 07:55 PM   #40
tvuongpham
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Posts: 183
Karma: 2826564
Join Date: Feb 2010
Device: Kobo Aura, Kindle Paperwhite 2nd gen, Kindle KB (dead) PRS-T1, PRS 350
Quote:
Originally Posted by PeterT View Post
Just curious as to how you know the device actually was sealed by Kobo and not by the reseller (who had after all posted that it was an open-box item).
lol
A Factory sealed box is pretty easy to see. Also age of firmware and all accessories are new. UNUSED, no fingerprints (sorry didn't look for DNA residual) haha

But seriously I have purchased thousands of consumer products and commercial products and have worked in manufacturing so I know a refurb, open, new and the differences.

For example when I worked for HP manufacturing laser printers.. a logic board can be re-worked many times and then put back into assembly line as "new" but technically that would be a refurb.. the board was re-worked -- soldered/ de-solder, washed, re-chipped etc. BUT that would still considered a "new" product.

The KOBO ecosystem is broken..IMHO
Especially how the customer is treated.
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