Quote:
Originally Posted by PeterT
Just curious as to how you know the device actually was sealed by Kobo and not by the reseller (who had after all posted that it was an open-box item).
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lol
A Factory sealed box is pretty easy to see. Also age of firmware and all accessories are new. UNUSED, no fingerprints (sorry didn't look for DNA residual) haha
But seriously I have purchased thousands of consumer products and commercial products and have worked in manufacturing so I know a refurb, open, new and the differences.
For example when I worked for HP manufacturing laser printers.. a logic board can be re-worked many times and then put back into assembly line as "new" but technically that would be a refurb.. the board was re-worked -- soldered/ de-solder, washed, re-chipped etc. BUT that would still considered a "new" product.
The KOBO ecosystem is broken..IMHO
Especially how the customer is treated.