Thread: New Kobo Aura user
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Old 09-14-2015, 10:44 PM   #34
Ksquared
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Posts: 181
Karma: 2635236
Join Date: Jun 2015
Location: Cleveland, Ohio USA
Device: Original Kobo Aura 6", Libra H2O
Quote:
Originally Posted by tvuongpham View Post
Kobo warranty/ customer service refuses my receipt as I bought it new on ebay.
from an online retailer.
I suggest:
  • Try contacting your eBay seller - bad reputation if they will not help is a powerful tool!
  • Get Kobo Customer Service on the phone, and work your way up through the supervisor / manager ranks to try and get satisfaction.
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