Quote:
Originally Posted by Sonist
To the OP:
Despite what some of the Kobo aficionados here will tell you, these "mysterious" substrata cracks seems to happen a lot more often to Kobo readers than to say, Kindles.
I have had three out of four Kobo Aura HDs end up with similar screen issues.
I don't mean to pick a fight with those happy with their Kobos, but these screen issues keep popping up and IMO it is an inherent problem with the construction/build quality of at least some Kobos.
Kobo's customer service will keep insisting that because the substrata is cracked, it is your problem, period.
This is why I would not recommend a Kobo to anyone any longer. Unfortunately, there isn't much you can do, other than get another reader. I'd strongly recommend the Kindle Voyage.
|
Sonist--I know you've had problems with your Aura HDs--you post about it frequently. I don't think I've chimed in in response to your other posts but know that others have--I have to say that I've had an Aura HD for over a year now, and find nothing at all wrong with it--it doesn't seem to be any more fragile than other readers. Mine is kept in a case, but it doesn't receive any special handling from me. I carry it in my bag or purse--it basically goes everywhere I go. It's still going strong (as are my Kindle Voyage, Kindle PW, Sony 650, Sony 350...). I'm sorry you had a run of bad luck with Kobo Aura HDs, but from other posts I've read here and my own experience, your experience seems to be the exception to the norm.