[Sonist]

How about this:

You and the other people who have had good experience with Kobo, post how great Kobo is.

I and the other people who have had bad experience with Kobo, post why we think Kobo is bad.

Those who are asking for an opinion can then make up their own minds.

But shouting down anyone who posts that their Kobo screen inexplicably broke and accusing them that they are a klutz and must have done something to break it, is presumptuous and insulting.

There is a fresh new post in the Kobo sub-forum about a broken Kobo screen, with the predictable and unhelpful "I keep mine in a good cover and it's fine, so it must be your own fault" responses.

I just did a "substrate" search in the Kindle sub-forum, which brought up one second-hand description of an unexplained substrate damage in past two years, from March 2014.

If you are correct, one would have to draw the conclusion that the Kobo owners are disproportionately klutzy lot, particularly given the fact that the Kindle sub-forum has about double the number of posts of Kobo's....