Thread: New Kobo Aura user
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Old 09-14-2015, 07:34 PM   #33
robko
Wizard
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Posts: 2,454
Karma: 5469320
Join Date: Jul 2010
Device: Kobo
That sucks, but the online retailer probably wasn't an authorized Kobo retailer but was just a reseller. Very few companies would accept a receipt from a reseller for warranty. I would go back to the reseller and see what they will do for you.
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