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As said previously Commander, you have done more than most for this community. So I don't begrudge that you have been given special treatment.
But the way this has been handled is attrocious.
That said, if I receive my iliad by Monday I won't be too upset.
I still expect a written apology from iRex though. Their actions have been inexcusable.
--edit--
Wait... Thursday? They said tomorrow in their last email.
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