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I received a complete explanation of the Process from iRex. I know what the problems were and where they were. Unfortunately I was asked not to disclose this information. I have asked permission to do so, but so far have not received a reply.
All I can do now is hint. Some of the elements above are correct. The customs issue too. The fact that this whole issue appeared however is simply down to a very stupid little mistake somebody made along the line. Sometimes small changes can ruin everything.
I hope I'll be able to tell you more later on.
About the chronology of orders...so far 10 orders have been handpicked and sent manually. These devices were already in Dueren and could be sent. I know why I received one, but can't say how the others were selected.
All problems (known so far) are resolved or being resolved and shipping should really start on thursday.
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