Thread: New Kobo Aura user
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Old 09-12-2015, 07:40 PM   #30
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by tvuongpham View Post
FINALLY!!
When the KOBO is frozen... hold down the light button and repeatedly switch on/off the power slider button.
If that worked, you were lucky that you managed to turn the device off somewhere along the way.

Firstly, you should have tried the pinhole at the bottom of the device. That will force a restart. Depending on why that was needed, it might solve the problems.

If it does, you need a factory reset, which is what you stumbled on. For an Aura, and the other devices with two buttons, this is:

- Put it on charge for an hour or so.
- Hold the power switch in the off position for 20 seconds. This is to ensure the device is off.
- Hold light button down.
- Turn the device on.
- When the LED starts to flash, release the button.

I miss the timing about half the time and have to repeat it.
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