Thread: New Kindle said to be due end September
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Old 09-12-2015, 05:55 PM   #10
DuckieTigger
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Quote:
Originally Posted by Nate the great View Post
Source, please?

Also, do you really think a bottom-rung CS rep would have that info? Amazon is far too secretive for that.
I agree. It is a non-news. I personally have a trouble ticket with Kindle CS open for nearly 3 weeks now - and the so called "engineers" or "specialists" still have not figured out how to help me. To be honest, it is a weird issue I am having - it took over an hour on the phone troubleshooting with the 2nd level of support (very knowledgeable, a big step up from the bottom grunt support) just to identify why I have a problem.
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