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The worst customer support system ever.
Inefficient.
I have had to repeat myself any times the same information for troubleshooting
My contact info, my device info, troubleshooting steps.
Despite correspondence via email with all of the above information. I had to fill out another email form with information already.
I told them in email to update their scripts for level 1
I asked what is location of the Call center : it is in the Carribean
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