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Originally Posted by nhedgehog
In Germany we have 2 years warranty. Don't know where you live. All those devices are made in China. Nobody can give a prognosis about failure rate but some can give a report about warranty cases and how they are handled.
About your device:
1) It is not responding anymore, right? What is the screen showing?
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Yes. I sent it in weeks ago, after getting the rma info. I remember it wouldn't do anything, but don't remember if the screen was blank or was showing something.
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2) Does the computer recognize it, if plugged in?
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Not as a disk.
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3) Did you try holding the power button for 15s and afterwards switching it on with refresh button pressed?
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Yes.
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4) Did you try holding the power button for 15s and afterwards plugging it into a cumputer while holding the refresh button without switching it on?
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Huh? Why would I hold the refresh button?
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What are the results (1-4).
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I got an rma, mailed it to the Netherlands [EXPENSIVE!], had them refuse delivery because of the European Union's customs duties on repairs [EXPENSIVE, NO WAY TO PAY FROM HERE!].
I could buy a new one for less than it would cost to pay for shipping twice and going through customs. Except that the broken one was a very new barely-used one...