Just received the same respose as Ali (albeit with an extra paragraph about communities).
My response:
Quote:
> We understand your concern however the order numbers are not necessarily
> handled in chronicle order.
So what you are saying is that the people that ordered _AND PAID_ first
will not, be those that receive their orders first.
This is utterly not acceptable and is a _terrible_ way of doing business.
> We do try to monitor the several communities of iLiad enthusiasts and we
> are very interested in what is going on in these communities, and
> mobileread.com is not exception to this. So we are aware of the feelings
> there are on these forums and we are doing everything we can to solve
> this shipping issue.
If you are monitoring them, then why not make your presence known?
I'm sorry but this is just the latest in a long line of feeble excuses.
I _require_ a written apology for this travesty.
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