Quote:
Originally Posted by JSWolf
What you don't get is that your wife now has a Kobo Aura HD and it is not broken. You had a three HDs and they all broke. Maybe that should tell you that it was something you did that caused all three to break.
I've been in possession of six different Readers and not one of them ever had a broken screen. One of these is a Kobo Aura H2O.
We've been through this in another thread that it was something you did. Nobody else has ever had three Readers spontaneously have screen breakage. Just resign yourself that you did it and it's not Kobo's fault.
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Dude, I am hardly the only one -- there is even a facebook page for people commiserating about broken Kobo screens.... I also posted a link to the Canadian Best Buy review page, where out of less than 20 reviews, there are at least a couple complaining of broken screens and Kobo's refusal to honor the warranty. Here is the link, again:
http://www.bestbuy.ca/en-CA/product/.../10319775.aspx
If we are measuring "experience," I've actually had more than six e-ink readers in my life: 2 Sonys, 1 Irex, 2 Kindle DX, 2 Kindle DXG, 3 Kobo Aura HDs (plus one given as a present, which was also broken), 1 Kindle Paperwhite (short-lived -- decided I did not love it) and one Kindle Voyage (really good).
I have never had another reader fail, and most (especially the DXGs) I have subjected to rather extreme conditions (hot and humid salt sea air on one end and freezing high altitude on the other). The DXGs are 9.7" devices.
In fact, I have been rather gentle with the Kobo Aura HDs. If I really felt that I had done something to damage the Kobos, I'd say so -- it's just another gizmo.
I have examined fairly closely the Kobo Auras and they are somewhat poorly made, at least compared to the Kindle DXG and the Voyage, which are the devices I currently have handy. The Kindles are much more rigid, there is no twist in the bodies and the tolerances are minimal. The Kobo Aura HD squeaks when minimal pressure is applied, which is due to the sloppy assembly and noticeable gaps between the case and the screen.
If you are happy with your Kobo, more power to you. But please don't tell me that all e-readers are apt to break just by being left on a chaise lounge for a couple of hours.
I am merely making a potential buyer aware that in my experience, the Kobos are considerably more likely to break and that Kobo does not stand by its product, while Amazon does.
Cheers.