Thread: kobo aura h2o first configuration fail
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Old 09-07-2015, 08:40 PM   #2
DNSB
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Quote:
Originally Posted by largooo View Post
hi there
i'm french

I just bought a kobo aura h2o,
but impossible to configure my kobo aura h2o with the kobo desktop software.

When I plug the kobo aura h2o in the computer, the kobo desktop software starts configuration and stops at once and asks me to connect the e-reader (which is still connected).

I unplug and then reconnect/plug the e-reader but nothing happens, kobo desktop software no longer detects the e-reader, even windows 7 doesn't recognize the device and wants to format it.

I reset kobo aura h2o again and again without success.
basic reset and factory reset many many times but nothing works !
the same problem returns.
kobo desktop configuration software starts then stops at once and asks me to connect the e-eader ....

i dont know what to do

any body got an idea of what could be the problem ?
What type of computer? USB port (2.0, 3.0 ?) What is the computer chipset? Have you tried with a different USB cable, port, different computer?
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