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largooo · 09-07-2015, 07:40 PM

hi there
i'm french

I just bought a kobo aura h2o,
but impossible to configure my kobo aura h2o with the kobo desktop software.

When I plug the kobo aura h2o in the computer, the kobo desktop software starts configuration and stops at once and asks me to connect the e-reader (which is still connected).

I unplug and then reconnect/plug the e-reader but nothing happens, kobo desktop software no longer detects the e-reader, even windows 7 doesn't recognize the device and wants to format it.

I reset kobo aura h2o again and again without success.
basic reset and factory reset many many times but nothing works !
the same problem returns.
kobo desktop configuration software starts then stops at once and asks me to connect the e-eader ....

i dont know what to do

any body got an idea of what could be the problem ?

09-07-2015, 07:40 PM	#1
largooo Junior Member Posts: 4 Karma: 10 Join Date: Sep 2015 Device: kobo aura h2o	kobo aura h2o first configuration fail [solved] hi there i'm french I just bought a kobo aura h2o, but impossible to configure my kobo aura h2o with the kobo desktop software. When I plug the kobo aura h2o in the computer, the kobo desktop software starts configuration and stops at once and asks me to connect the e-reader (which is still connected). I unplug and then reconnect/plug the e-reader but nothing happens, kobo desktop software no longer detects the e-reader, even windows 7 doesn't recognize the device and wants to format it. I reset kobo aura h2o again and again without success. basic reset and factory reset many many times but nothing works ! the same problem returns. kobo desktop configuration software starts then stops at once and asks me to connect the e-eader .... i dont know what to do any body got an idea of what could be the problem ? Last edited by largooo; 09-08-2015 at 01:01 PM.