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Old 09-07-2015, 07:32 PM   #13
chitrodhar
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Posts: 10
Karma: 355164
Join Date: Sep 2015
Device: Calibre
Quote:
Originally Posted by Sonist View Post
I've had really bad experience with my Kobo Aura HDs, three screen failures out of four units.

Kobo automatically blames any substrata lines on the customer and refuses to honor the warranty, even though the device was not dropped or mishandled.
Yep, as poorly created as Kobo is, its customer service (or lack of it thereof) is a big turn off
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