This stuff makes me sick. Btw, this is my response. I'm #383 and from germany, like ThinkNeXT.
Code:
Also sprach info@irextechnologies.com (info@irextechnologies.com):
> Herewith we would like to inform you that unfortunately your goods are
> being held in customs and UPS was not able to pick them up.
> We solved the issue today and the individual shipments will start on
> Wednesday and you can expect your order on Friday or Monday at the
> latest.
>
> We would like to apologize for the inconvenience and we are doing
> everything possible and hope that your order will arrive as soon as
> possible.
If the goods are held in customs, how comes other orders (with higher order
number) have been shipped today? To me, this looks like very lame excuses,
and either this statement or the one you sent to order #393 is not true.
What is going on in that company of yours? I'm not far from cancelling this
stuff, as are the fellow readers are mobileread.com.
Yours,