Thread: Aura Touchscreen not very responsive
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Old 09-04-2015, 09:39 PM   #14
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Care View Post
Thank you. I have tried the reset many times, it isn't restarting while off (which was what I was told to do by support). I have rooted previous devices and reset devices before, it's not that hard lol. I don't know what I am doing wrong. But I might just factory reset and see what happens. If that doesn't help I will see about sideloading the earlier firmware you suggested.
Pressing the pinhole button only does something if the device is actually running. It is there to restart the device if it becomes unresponsive. You can achieve the same thing by holding the power button in the off position for at least ten seconds and then turning it on. It doesn't reset the firmware or configuration, but because it doesn't save anything like a proper power off, you run the risk of a corrupt database or file system. But, if you get in a situation that you need to do this, you don't have much of a choice.
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