Quote:
Originally Posted by Care
Thank you. I have tried the reset many times, it isn't restarting while off (which was what I was told to do by support). I have rooted previous devices and reset devices before, it's not that hard lol. I don't know what I am doing wrong. But I might just factory reset and see what happens. If that doesn't help I will see about sideloading the earlier firmware you suggested.
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your welcome, i'm sure you will sort it out.
best wishes koboy