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Old 09-02-2015, 10:50 PM   #11
meeera
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Posts: 5,824
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Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Quote:
Originally Posted by Sonist View Post
I've had really bad experience with my Kobo Aura HDs, three screen failures out of four units.

Kobo automatically blames any substrata lines on the customer and refuses to honor the warranty, even though the device was not dropped or mishandled.
Can you give an example of this happening (including a photograph) when the lines were not indicative of a physically broken glass substrate - for example, issues with the screen controller?
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