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broken screen
I just purchased my kobo aura less than three months ago and it's in good condition doesn't get dropped or anything and when I went to turn it on today and it wouldn't leave the sleep screen. I kept trying to turn it on and eventually the screen just started filling with all these lines and wouldn't respond to anything. I tried powering it off, charging it, resetting it and nothing's working. it had been sitting in my bag for about a week or so in a separate pouch from everything else so I don't understand how it could've gotten damaged in there. I'm pretty sure it was purchased through the kobo site itself so I don't know if I could go to chapters for help with it or anything and I was wondering if it would be covered under warranty or if there was somewhere else I could go to get it fixed for free or a decent price. I don't understand how it happened could it be a defect or something?
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