09-01-2015, 09:14 PM
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#74
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Grand Sorcerer
Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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PM sent. But...
Updating the firmware followed by a factory reset was a waste. The factory reset wipes most of the device and installs the firmware that was on the device when it left the factory. Then it goes through the setup. One step of the setup is to download the latest firmware available to you.
And have you tried a factory reset using the buttons?
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