Hello Maggie!
I buy all my e-books from Fictionwise as well. But since I have a Mac, it is impossible for me to use Mobipocket reader and synchronize my Cybook. Mobipocket reader is still not available for Mac OS.
All my e-books are downloaded directly to my SD card and all the covers are present and accounted for...
From that, I humbly suggest that maybe the culprit is Mobipocket reader... But I have been wrong before...
Happy New-Year,
Georges
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