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Hi Lucien
When there's one person on this forum who can understand your feelings then i am. Walked the same way and by times i was outraged by the service of Energy Sistems. Slow and indifferent. But i like the open concept that much that i persisted. Only the third appliance that was send did what promised, three months after ordering . Now i've my reader arranged, rooted, books and all kind of apps on it, the outrage succumbed and i very satisfied with my reader. But i would no one advise to go through the same hassle and annoyance. Success in finding an appropriate alternative.
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