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Old 08-29-2015, 02:53 PM   #13971
Chapter One
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Posts: 399
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Join Date: Jul 2011
Device: Nook STwG, Nook HD+, Kindle Voyage.
Quote:
Originally Posted by mitford13 View Post
Under Account Settings, Payment Information, first clear your current payment info then just click the drop down and choose your new country. Save and then re-enter CC info. Some countries require a matching postcode (it will tell you), but for the rest you don't even need to change your address.
I'd like to just add a note to this, as it might be helpful to some.
When I first tried changing my country, it wouldnt work and it took me ages to work out why.
After clearing any saved payment info and then changing the country and postcode, if needed, I would then click Save, and assume the new details had been saved.
However I eventually worked out that after clicking Save I needed to stay on the page until the words "Your Changes Have Been Saved Successfully" appeared in green up near the top of the page. Sometimes it can take 15-20 seconds for those words to appear. If I navigate away from the page before they appear, the changes dont get saved and so my country remains unchanged.
I dont know if others experience this lag before the changes are saved, but thought I'd mention just in case.
Also, sometimes, even after I've had the green message, I still need to refresh the Kobo home page a couple of times for the new country to kick in.
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