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Old 08-22-2015, 05:19 PM   #78
Little.Egret
Wizard
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Posts: 3,168
Karma: 37800000
Join Date: Jan 2010
Location: Walton-on-Thames, Surrey, England, UK
Device: Kindle Keyboard 3G, Kindle Fire 2, NOOK ST, Kindle HDX, Fire 7"
Quote:
Originally Posted by knc1 View Post
I just checked on my Amazon Kindle account -
Sorry, I did not take notes - I probably should have.

Eventually you can hit an account page that has a large "Contact Us" button in the left margin -
When you click that, after a few questions, you have the choice of e-mail, phone, or chat.

I think that is the contact path you want, one of those.
I would choose "e-mail" myself, so there is a written record.
In fact you can ask for a written record of the chat session by email.

My experience and the usual recommendation on Amazon's Kindle boards is to use chat and to dis-recommend email.
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