Quote:
Originally Posted by MarjaE
I ended up ordering the Icarus Illumina e653. I wasn't able to turn off the zooming, but was able to use the buttons to navigate. Then it stopped working, and I've been wrangling with Icarus to get it repaired. I get an rma, and sent the e-reader to them, but they didn't accept the delivery, and I don't know what to do from here.
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Did you include the RMA number on the outside of the package as part of the address such as ATTN RMA: XXXXX. The number must be there for them to accept. This is generally true for all companies that require an RMA.
Dale