[KristaG]

I re-entered my live.com information in 3 successive versions of Calibre; consulted the FAQs and began a GMX account; put Calibre on my Norton AV ignore list; and still failed to send. My OS is the new Windows 10 upgrade, but I was having problems before with earlier versions. I'm a 56-year-old, semi-competent user, but not a programmer, so need some specific step-by-step help, please!

The messages for each of these in the latest version 2.35.0:

message when using GMX:

Traceback (most recent call last):
File "site-packages\calibre\gui2\wizard\send_email.py", line 174, in test_email_settings
File "site-packages\calibre\utils\smtp.py", line 128, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 308, in connect
File "site-packages\calibre\utils\smtplib.py", line 283, in _get_socket
File "socket.py", line 571, in create_connection
error: [Errno 10013] An attempt was made to access a socket in a way forbidden by its access permissions

Log:
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)


message when using Hotmail:

Traceback (most recent call last):
File "site-packages\calibre\gui2\wizard\send_email.py", line 174, in test_email_settings
File "site-packages\calibre\utils\smtp.py", line 128, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 308, in connect
File "site-packages\calibre\utils\smtplib.py", line 283, in _get_socket
File "socket.py", line 571, in create_connection
error: [Errno 10013] An attempt was made to access a socket in a way forbidden by its access permissions

Log:
connect: (u'smtp.live.com', 587)

connect: (u'smtp.live.com', 587)
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