Quote:
Originally Posted by Rizla
No, I use amazon from time to time. But with these new revelations I will endeavor to place my $$$ elsewhere.
Don't you feel the same way? Don't these latest revelations cause you to question whether you should encourage their amoral working practices with your money?
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Actually, no.
I'm in Australia. So everything I buy from the US is expensive, especially more so if I buy it in Australia.
Compared to Australia wages, very few people in the US pay their low end employees as well.
When I go shopping in the US, I pretty much only go to Amazon. In the first place, their prices are reasonable, if not good.
But the real reason is that the customer service is superb. If you have a problem, any problem, Amazon assumes it was their fault and resolves it. Even if it costs them more. I've had two issues with recent orders: in one, they shipped a missing item with no drama; in the other, they cut loose a stalled shipment (ultimately due to my fault), didn't charge me for the shipping and upgraded it to expedited shipping. I didn't ask for the upgrade, I only enquired why the shipment was stalled.
As to how they treat their employees, when you get down to it, we really don't know how any company treats their employees. In the case of the NYT, experience has taught us that in any reporting on Amazon, the NYT is being a tabloid, in that they will be quite happy to take isolated worst-case cases and propagandise them into the common place.
As to some of the specifics in the story, I've worked places that I'd love to have had the ability to report anonymously on managers without it coming back to haunt me. I've worked in environments such as is described, and they are not necessarily company wide.