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I just checked on my Amazon Kindle account -
Sorry, I did not take notes - I probably should have.
Eventually you can hit an account page that has a large "Contact Us" button in the left margin -
When you click that, after a few questions, you have the choice of e-mail, phone, or chat.
I think that is the contact path you want, one of those.
I would choose "e-mail" myself, so there is a written record.
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