Quote:
Originally Posted by knc1
Lab126 isn't very social, its more like a business.
Try making the report to C.S. through your Kindle's account on Amazon.
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I thought it made more sense to contact Lab126 direct, but their web page did not include any email contact or forms for support issues. I did see their FB account and figured at least someone at Lab126 would look at it.
I was assuming that the C.S. people would be more oriented to hardware issues and whose only response was to offer to sell a new kindle at a "reduced" price for any real problem. I will see about sending them an email as well in hopes that someone can route it to Lab126.
Of course if someone here has an actual contact at Lab126 that would be an even more appropriate channel to notify them of the problem.
Dave