Quote:
Originally Posted by Sonist
I've had an Xperia Z series, so I am aware of the cracked screens issues Sony had (mine never cracked). But Sony did stand by its product, while Kobo refuses to. |
There's a huge difference between the glass on a phone and the glass substrate of an ereader. Sony took the same stance as Kobo on broken substrates on their ereaders, they considered the cracked screens user damage and not under warranty.