Quote:
Originally Posted by mihail_bc
to meera:
I had it in the car, next to me and was in a cover, inside the laptop bag, in a pocket.
there is no sense assuming it was hit/dropped as I had it under control all the time.
perhaps bad manufacturing if not just humidity/moisture.
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As meeera states, it is broken, the picture you posted definitely shows a screen with a damaged glass substrate.
The possible damage to the glass substrate could have happened at an earlier time and it's been the 'stress' of the temperature change from being left in the car overnight that has caused the crack to appear and wreck the display. And the damage doesn't have to be caused by you dropping your Aura HD, it could have been while you are carrying it inside your bag, something else in your bag could have leant on the screen and that could caused the damage.
The glass substrate is very fragile in ereaders and the reason there are so many people who complain about it when they haven't dropped their ereaders is that a twist to it or nudge on the screen from a book while inside a bag etc can damage it. The damage doesn't always show immediately and some other minor stress, even just placing it down on a table, the minor bump can then cause the substrate to crack, and then you are left with a useless ereader and an owner who thinks "but I didn't do anything to it?".
Even if you don't use a case when you are reading, if you are ever carrying your ereader with you, it really makes sense to have it in a good case to protect it. Ereaders do seem far too fragile and it'd be great if Kobo, Amazon etc worked at improving the durability of their ereaders instead of little edges in tech performance so they can release a new model every year.