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reply for meera
to meera:
I had it in the car, next to me and was in a cover, inside the laptop bag, in a pocket.
there is no sense assuming it was hit/dropped as I had it under control all the time.
perhaps bad manufacturing if not just humidity/moisture
anyway I wrote back to kobo and told them I want to speak with someone in charge as I demand some payback in the form of a discount and/or free shipping for another one since they obviously cant or dont want to sell me another screen, as post-guarantee.
Not to mention that they dindt specify how fragile they are in the papers that came allong, plus not counting the lame kobo assistance/site support.
I live inside EU and EU consumer rights apply here also and I have a friend lawyer. So, I am thinking of going higher because I cant just let go half of my monthly salary away for some little moisture.
Last edited by mihail_bc; 08-13-2015 at 05:11 AM.
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