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ddavtian · 12-28-2008, 12:17 PM

Thanks Andybaby. Sony tech support said they couldn't ship a new unit, had to see my reader and repair it. I did not speak to customer relationship, they were closed on Saturday.

Then I took the reader to Sony Style (Stanford Shopping Center in Palo Alto, California), manager was very nice and exchanged the reader for a new one.
I hope this one behaves better.

12-28-2008, 12:17 PM	#4
ddavtian Addict Posts: 274 Karma: 332 Join Date: Nov 2003 Location: San Francisco, USA Device: Sage, Elipsa, Oasis, Galaxy Tab 8U, S22U	Thanks Andybaby. Sony tech support said they couldn't ship a new unit, had to see my reader and repair it. I did not speak to customer relationship, they were closed on Saturday. Then I took the reader to Sony Style (Stanford Shopping Center in Palo Alto, California), manager was very nice and exchanged the reader for a new one. I hope this one behaves better.