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Old 08-11-2015, 01:46 PM   #63
Sonist
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Posts: 2,126
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Join Date: Oct 2008
Location: The sunny part of California
Device: Generic virtual reality story-experiential device
Quote:
Originally Posted by DNSB View Post
That I did notice. Not sure just what that means but likely not gorilla glass. Checking Corning's customer list is little help since many companies that are using "Corning Gorilla Glass" are not listed.
Actually, Gorilla Glass is chemically-strengthened glass. The process should be similar, even if the branding is different. Apple used ion-strenghtened glass, which is also essentially the same. Here you can find an overview of different methods of glass-strenghtening: http://www.procurveglass.com/Procurve_CSvsHS.pdf

As to Kobo Aura's quality, looking at the Best Buy Canada comments, out of 13 comments, two are complaining of damaged screens and Kobo's canned "physical damage" (A.K.A. "it's your fault, so no warranty") response:

Here is an example:

Quote:
I bought this for my wife for Christmas, and while she loved it, after a month of use the screen broke while sitting overnight on a flat surface inside the sleepcover. Customer service diagnosed it as "physical damage" due to the radiating lines and denied warranty coverage, so I opened it up to take a look and found the cracks radiating from a spot on the edge of the screen behind the bezel. So, either this had some sort of pre-existing defect, or the screen is so flimsy that it can crack from normal use. Even if it had fallen from that spot (which there was no evidence of), it's a two foot fall onto carpet! I won't be buying anything Kobo any time soon.
http://www.bestbuy.ca/en-CA/product/.../10319775.aspx

Based on my experience and on what I have read, I do believe that the Aura HDs are inherently more prone to screen damage than other mainstream ereaders and that Kobo has worse customer service policies.

Last edited by Sonist; 08-11-2015 at 02:30 PM.
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