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Old 12-27-2008, 05:23 PM   #15
Andybaby
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Posts: 1,279
Karma: 1002683
Join Date: Nov 2008
Location: New York
Device: PRS-700
Quote:
Originally Posted by dumbnose View Post
After almost 2 hours on hold, my cell phone disconnected. I called back and was told that the Tier 2 support people had gone home OVER AN HOUR BEFORE. So, I was sitting on hold for over an hour when there was no one to answer my call. This is definitely the worst customer support I have ever experienced.
same thing happened to my girlfriend a few days agoo while on hold for the doctors office, they really do suck when it comes to that
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