Thread: Kobo Discounts: Coupon Codes + Discussion
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Old 08-04-2015, 07:52 AM   #13719
Witty Username
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Posts: 336
Karma: 4702571
Join Date: Jun 2011
Location: Somerset, England
Device: Sony PRS-650, Kobo Touch, Kobo Libra H2O
I'm not so sure that contest@kobo.com is the best address to use. I sent a complaint yesterday and have had no response at all.

Today, I sent a complaint to feedback@kobo.com and have had an acknowledgement within 15 minutes.
OK, it only says that the email has been received and that I can expect a response in 24-48 hours but that's more than I got from yesterday's email.
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