Quote:
Originally Posted by pepeday
PLEASE CHECK FOR UPDATES AT THE BOTTOM OF THIS POST
UPDATE3:
I've sent Onyx the photos I've taken of my device screen and they seem to think that nothing is wrong with it. I beg to differ.
Have a look for yourselves:
https://www.dropbox.com/sh/evxoh6210...nqJVy26Na?dl=0
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Quote:
Originally Posted by pepeday
I did not explain sufficiently.
In Q1 you mentioned that I can hide the status bar. If the status bar is hidden, you lose access to all buttons and need to go to settings each time to access them. So for me, this is not a solution at all.
In Q2, I am referring to hover buttons. If you release a tool for root access or fix the accessibility settings, users can run apps that provide hover buttons that could bring back the functionality while keeping the status bar hidden.
It is not the most optimal solution but one that works quite well.
In Q4, I was under the impression that the device recognises on its own when the display is being updated and proceeds to a full refresh automatically after 4 screen changed (or more when this is set up). In some 3rd party apps, this does not happen which is very strange.
I'm pretty sure that the full refresh is not triggered by the app but by the system.
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Hello pepeday,
Thank you for contacting Arta Tech Customer Service @ onyx-boox.com. My name is Adam, and I am going to monitor your case.
I understand how concerning it can be to see that the device you received does not meet your requirements.
We are going to reply to your e-mails you sent via
https://onyx-boox.com with all the information.
Your screen seems to be tilted a bit and we are going to replace your device with a new one.
I hope this information is helpful, but please let me know if you have further questions and concerns. I would be happy to help you further!