Quote:
Originally Posted by emmabee
Once it is opened it is no longer classed as new. You are not entitled to a refund on a non faulty opened item. They can not resell it as new in the UK, because once it is opened or used by a customer it becomes legally a secondhand item.
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Amazon have a returns policy which is much more generous than the law requires. Believe me, you can return a Kindle after it's been opened and used: I've done so myself.