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Old 07-31-2015, 05:27 AM   #16
JSWolf
Resident Curmudgeon
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Posts: 79,960
Karma: 146918083
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by Sonist View Post
I understand that people love whatever device they bought, but this "blame the customer" is akin to going by a Kobo service rep's book.

Blaming someone for leaving the reader in the sun a bit much -- these things are sold over tablets for reading in the sun.

Kobo's built is definitely not as good as a Kindle DX. The Kobo squeaks and flexes noticeably at minimal pressure, while the Kindle DX does not. I have had a number of readers over the years, the Kobos are the only ones to break.

Plus, Kobos customer service is at a level I'd expect from a Chinese manufacturer of $30 readers. Nowhere near the level of service provided by Amazon.

Wait until you have to deal with them....
My H2O will be a year old come this Thanksgiving. It does not squeak or flex. It works very well. Personally, I would never leave a Reader in a car. The heat in the car from the sun can reach well over 100 degrees F. Readers are not designed for such extreme temperatures.

Would you put a regular drinking glass in the microwave and boil water in it for a few hours? In the car, you are submitting the glass substrate to 100+ temperatures.
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