07-30-2015, 10:44 PM
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#14
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Grand Sorcerer
Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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It is possible the crashes are not directly due to the updated firmware. It might be an incomplete update or a problem in the database or file system. The factory reset will clear all this and there is a very good chance that updating to the latest firmware will work with no problems.
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