Quote:
Originally Posted by susie_toronto
Unfortunally it was killed by the sun, is it a joke?
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No, it was killed by some previous event(s) where the device got unintentionally twisted or bent. The sun likely just provided conditions (heat causing expansion) to finish it. This could have happened while it was sitting overnight beside your bed and there was a temperature change. I've dropped a few of mine (one time bending the plastic on the corner from landing on a hardwood floor), have never had one in a case, and never broke a substrate. They can handle certain "torturing, abusing", just not bending or twisting.
Lots of people with broken Sony's, Kindles, Kobo's you name it -- you'll find lots of reports on here. This is not a Kobo problem, this is an inherent problem with current e-ink. You got unlucky with your Kobo.
I realize none of this is going to convince you or Sonist, but that is the reality borne out by a huge number of posts over the years on here.