Quote:
Originally Posted by Purple Lady
I contacted Amazon too and they said there was an open ticket for this problem. In my case $0.97 was applied and I had $13 left, but the remaining $1.02 was applied from my gift card. He asked a few people in his area and they were all stumped as to why some credits were applied and some not. He converted my credits to credits that could be used for anything digital or for physical items sold by Amazon. He also added $5 in credits.
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Thanks Purple Lady for the info. Although my purchase wasn't on Prime Day, so I don't know if my $5 Pantry Credit, could be exchanged for a digital ebook credit instead. I thought I would be getting the usual $1 credit for slow shipping. And boy was it slow, to ship. But since it was after Prime Day Sales that's probably why it was so slow. Then I see the e mail for the credit and it was a $5 Pantry Credit. I don't really use the Pantry on Prime, and was kind of wondering what I would use the credit for in Prime Pantry. Maybe I should just call CS and see if they would convert the Pantry credit for ebook credit, even if it's $1 at least I would use it.