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nferia · 07-28-2015, 05:08 AM

Hi there.
As you likely can tell, I am new here.

I am having issues with my Kobo Arc, when I plug it into my pc (windows 8.1 atm), I am able to charge it however, it will not open or communicate with my pc.

Example, like a flash drive, you plug it in, and a folder (or popup) opens, asking what you would like to do or, shows you a list of what is on your Kobo (or flash drive).

As mentioned, I am able to charge it, so I do not think it is the cord it's self, and it is not my USB ports, as I have tested them all, and all my other USB items work properly in them, also I have checked my disk management and everything is healthy.

In my disk management, and Device Manager, everything is in working order, no "?" or, triangled exclamation points, and when I have the other items plugged in, example being my camera or, my flash drive, they show up on the lists however, not the Kobo who is sitting here, plugged in, and charging without issue.

As you can see, I have been trying hard all night to get this to work..
All my research has brought me here, to all you, hopefully, friendly folks.

I love my Kobo, it is like a third arm to me.. I go everywhere with this thing.
Please, if you can offer any advice or, possibly a solution, or... anything.. that would be awesome.

I would hate to have to give up, and ditch it.

07-28-2015, 05:08 AM	#1
nferia Freakishly Shy Posts: 5 Karma: 10 Join Date: Jul 2015 Location: Some where on earth, it's a big place. Device: samsung galaxy lite 3	Kobo PC connection issues? Hi there. As you likely can tell, I am new here. I am having issues with my Kobo Arc, when I plug it into my pc (windows 8.1 atm), I am able to charge it however, it will not open or communicate with my pc. Example, like a flash drive, you plug it in, and a folder (or popup) opens, asking what you would like to do or, shows you a list of what is on your Kobo (or flash drive). As mentioned, I am able to charge it, so I do not think it is the cord it's self, and it is not my USB ports, as I have tested them all, and all my other USB items work properly in them, also I have checked my disk management and everything is healthy. In my disk management, and Device Manager, everything is in working order, no "?" or, triangled exclamation points, and when I have the other items plugged in, example being my camera or, my flash drive, they show up on the lists however, not the Kobo who is sitting here, plugged in, and charging without issue. As you can see, I have been trying hard all night to get this to work.. All my research has brought me here, to all you, hopefully, friendly folks. I love my Kobo, it is like a third arm to me.. I go everywhere with this thing. Please, if you can offer any advice or, possibly a solution, or... anything.. that would be awesome. I would hate to have to give up, and ditch it.