Yeah... this is the downside of rooting for the 'little guy'. If this were the same issue on Kindle it'd be solved quickly, and you'd at least feel you were talking to people who understood the issue with their own product! Wish Amazon would just partner with Pocket or Instapaper.
I've just received an email update stating the issue has been escalated to upper management, and acknowledging it as a firmware issue. Seems hopeful but who knows. I'll keep you updated!
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