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Originally Posted by Purple Lady
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They have all kinds of fees. We have them for our phone and they just got permission to merge with Direct TV (we also have them). We have been refusing to let them merge the services because once you merge the services, you can't get some of the cheaper plans. They shove you in one with X services on each item (cell, tv and landline phone). I know a gal who wanted to cancel her landline, but she was "merged" so she couldn't drop any part of the service and save any money. Now that they completed the merging of the two companies we probably won't have any choice unless we move providers (which we will probably do because those merged plans are always more expensive.)