Thread: Problem with Kobo Support?
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Old 07-21-2015, 04:55 PM   #6
ottdmk
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Posts: 1,224
Karma: 3804496
Join Date: Feb 2012
Location: Ottawa, Ontario, Canada
Device: Kobo Libra 2, Lenovo Tab M10 FHD Plus, Lenovo Tab M9
Unfortunately, it depends on where you are. Kobo sent me my replacement Aura HD (my unit had stopped charging) free of charge and included a return pouch with free shipping. However, it seems like they only do that for warranty returns in Canada.
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